OpenSearch is looking for community members like you to participate in a usability study!
We have partnered with Key Lime Interactive to help understand the user experiences of specific user roles. Key Lime Interactive is a Customer Experience (CX) and User Experience (UX) research, strategy, and design agency focused on helping companies take a human-first approach to building better brand experiences, products, and services.
Keylime is looking for community members and OpenSearch users to participate in an hour-long session where we will ask you to walk through a typical OpenSearch use case. Keylime is offering anyone who takes part in this study a $150 incentive in appreciation of your time.
In the first phase, we are looking for admin users (responsible for asset and user management on OpenSearch), or people whose primary tasks are asset and user management on OpenSearch. Signup for this phase goes until April 15th with sessions taking place the last two weeks of April. Slots will fill up fast, so sign up here.
In the second phase, we are looking for Dashboard Creator or Data Producer users (responsible for preparing data or dashboards for their own use or end user consumption), or people whose primary tasks are preparing data or dashboards for their own use or end user consumption. Signup for this phase goes from April 1 - April 30 with sessions taking place the first two weeks of May. Sign up here.
We’ll keep a list of candidates that aren’t selected in the first two rounds for future opportunities.
During the hour-long study, participants will complete tasks while a moderator asks questions about their user experience. Observers will watch, listen and take notes in real-time as the session is facilitated. We are hoping to validate or invalidate hypotheses as well as uncover unexpected pain points or gaps in a given user experience, and help prioritize fixes or updates that will improve overall experience.
For more background on our goals for the study, see < link to blog on the user research program>. If you are interested in taking part, send us some basic information on your OpenSearch use case on this link and ways in which we can contact you.