Email type is not showing up in Alerting -> destinations

Plugins Alerting
1

Hello.

We recently upgraded from ElasticSearch v7.10 to OpenSearch v1.2.0. We are trying to configure alerts but the email type is missing in destinations. We tried with the admin account still no luck. Official v1.2 documentation ( Monitors - OpenSearch documentation ) has email as one of the types. Any special permissions are needed to enable the email connector?

Thanks,
Sravanthi

2

Hi @Sravanthi - any chance you could post a screenshot of what you’re seeing? I see Email in this drop-down here:

image
image686×778 32.3 KB

Nate

3

Hi @nateynate, here you go
image

4

this is restricted by aws opensearch service.

1 Like
5

Is there any way to enable it or is it restricted permanently from aws opensearch?

6

it disabled because aws opensearch does not want to connect to smtp server in a with no-auth, basic-auth, smtp protocol does not support IAM creds… so you are left with SNS. they said they might support SES in future.

1 Like
7

okay. thanks for the info

8

Sorry about that - I should have disambiguated between the open source project and the managed service. My bad there. :slight_smile: