Opensearch dashboards logging screen on the browser throwing "missing role" error

Security
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Versions 1.3.10
Opensearch dashboards logging screen on the browser throwing “missing role” error. Using self signed certs. created user and role as predefined all_access role and mapped role with user.

Describe the issue:

Configuration:

Relevant Logs or Screenshots:

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created users, roles, and rolemapping through Rest API

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The issue must be in the creation or the logging.
Provide these commands for anyone to help.

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@geetha Please backup your configuration with securityadmin.sh script and share roles.yml, roles_mapping.yml and config.yml files.

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Is this issue resolved? We are seeing similar error and the issue is not reported by all users, only certain users are getting this error. We are running opensearch 3.6

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@muraliv How many roles per user do you have? Does it happen also for users who have one or two rokes assigned?
What type of authentication do you use?

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@pablo - I have only one role, all_access. I do have users with similar role mapping and they are not having any issues. If I map my domain account to all_access reserved role, I am not having any issues.

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@muraliv Could you open a new thread and share config.yml and opensearch_dashboards.yml files? Also, please share the authinfo of the user who has the issue and the working one.

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@pablo - Sure, will do.

Thanks