Opensearch dashboard reporting download error

can anyone help, I’m facing downloads error when working with reporting in OpenSearch-dashboards.
is there any way to download report?
i have not installed certificates, using demo certificate only? do i need to install those TLS certificates and other for reporting in 2.3.0 version?

image

I have similar problem (v 2.3.0).
image

Here is the log:
Nov 8 08:38:45 abc opensearch-dashboards[1375673]: {“type”:“log”,“@timestamp”:“2022-11-08T07:38:45Z”,“tags”:[“error”,“plugins”,“reportsDashboards”],“pid”:1375673,“message”:“Failed to generate report by id: Error: net::ERR_FAILED at http://abc.abc.com:5601/app/dashboards?security_tenant=global#/view/6fa91cc0-3d3f-11eb-bc2c-c5758316d788?_g=(filters:!(),refreshInterval:(pause:!t,value:0),time:(from:‘2022-10-09T16:24:00.000Z’,to:‘2022-10-09T20:24:59.999Z’))&_a=(description:‘’,filters:!(),fullScreenMode:!f,options:(hidePanelTitles:!f,useMargins:!f),query:(language:kuery,query:‘’),timeRestore:!f,title:‘ElastiFlow:%20Flow%20Exporters%20(traffic)’,viewMode:view)”}
Nov 8 08:38:45 abc opensearch-dashboards[1375673]: {“type”:“log”,“@timestamp”:“2022-11-08T07:38:45Z”,“tags”:[“error”,“plugins”,“reportsDashboards”],“pid”:1375673,“message”:“Error: net::ERR_FAILED at http://abc.abc.com:5601/app/dashboards?security_tenant=global#/view/6fa91cc0-3d3f-11eb-bc2c-c5758316d788?_g=(filters:!(),refreshInterval:(pause:!t,value:0),time:(from:‘2022-10-09T16:24:00.000Z’,to:‘2022-10-09T20:24:59.999Z’))&_a=(description:‘’,filters:!(),fullScreenMode:!f,options:(hidePanelTitles:!f,useMargins:!f),query:(language:kuery,query:‘’),timeRestore:!f,title:‘ElastiFlow:%20Flow%20Exporters%20(traffic)’,viewMode:view)\n at navigate (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/FrameManager.js:120:37)\n at runMicrotasks ()\n at processTicksAndRejections (internal/process/task_queues.js:95:5)\n at FrameManager.navigateFrame (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/FrameManager.js:94:17)\n at Frame.goto (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/FrameManager.js:406:12)\n at Page.goto (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/Page.js:674:12)\n at createVisualReport (/usr/share/opensearch-dashboards/plugins/reportsDashboards/server/routes/utils/visual_report/visualReportHelper.ts:124:3)\n at createReport (/usr/share/opensearch-dashboards/plugins/reportsDashboards/server/routes/lib/createReport.ts:93:30)\n at /usr/share/opensearch-dashboards/plugins/reportsDashboards/server/routes/report.ts:131:28\n at Router.handle (/usr/share/opensearch-dashboards/src/core/server/http/router/router.js:163:44)\n at handler (/usr/share/opensearch-dashboards/src/core/server/http/router/router.js:124:50)\n at exports.Manager.execute (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/toolkit.js:60:28)\n at Object.internals.handler (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/handler.js:46:20)\n at exports.execute (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/handler.js:31:20)\n at Request._lifecycle (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/request.js:371:32)\n at Request._execute (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/request.js:281:9)\n – ASYNC –\n at Frame. (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/helper.js:111:15)\n at Page.goto (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/Page.js:674:49)\n at Page.goto (/usr/share/opensearch-dashboards/plugins/reportsDashboards/node_modules/puppeteer-core/lib/helper.js:112:23)\n at createVisualReport (/usr/share/opensearch-dashboards/plugins/reportsDashboards/server/routes/utils/visual_report/visualReportHelper.ts:124:14)\n at runMicrotasks ()\n at processTicksAndRejections (internal/process/task_queues.js:95:5)\n at createReport (/usr/share/opensearch-dashboards/plugins/reportsDashboards/server/routes/lib/createReport.ts:93:30)\n at /usr/share/opensearch-dashboards/plugins/reportsDashboards/server/routes/report.ts:131:28\n at Router.handle (/usr/share/opensearch-dashboards/src/core/server/http/router/router.js:163:44)\n at handler (/usr/share/opensearch-dashboards/src/core/server/http/router/router.js:124:50)\n at exports.Manager.execute (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/toolkit.js:60:28)\n at Object.internals.handler (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/handler.js:46:20)\n at exports.execute (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/handler.js:31:20)\n at Request._lifecycle (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/request.js:371:32)\n at Request._execute (/usr/share/opensearch-dashboards/node_modules/@hapi/hapi/lib/request.js:281:9)”}

I had this same error for days now as well.

I just updated to OpenSearch 2.4.1 and the error persisted. I found in an other thread (Reporting_Plugin error when generating reports) that setting the listening IP to “0.0.0.0” of OS Dashboards fixed the problem.

I hope this helps!