During an upgrade from OpenSearch 2.19.2 to 3.0.0, we’re encountering compatibility errors with system indices

During an upgrade from OpenSearch 2.19.2 to 3.0.0, we’re encountering compatibility errors with system indicesRunning OpenSearch Post-Installation Script
Restarting OpenSearch.service after upgrade
Job for OpenSearch.service failed because the control process exited with an error code.
See “systemctl status opensearch.service” and “journalctl -xeu opensearch.service” for details.
dpkg: error processing package opensearch (–configure):
Installed opensearch package post-installation script subprocess returned error exit status 1
Processing triggers for libc-bin (2.36-9+deb12u10) …
Errors were encountered while processing:
opensearch
E: Sub-process /usr/bin/dpkg returned an error code (1)Purchases & Account Services temporarily unavailable

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Hi Nish,

Could you provide any more info about the issue? Particularly application logs that may point to an exception.

@Nish Additional questions to @cwperks ones. How did you deploy the cluster and what OS and version was used?