# \#troubleshoot **URL:** https://forum.opensearch.org/tag/troubleshoot/11.md [Latest](https://forum.opensearch.org/latest.md) · [Categories](https://forum.opensearch.org/categories.md) · [Tags](https://forum.opensearch.org/tags.md) --- ## [Shards appear to have negative size, and block listing them](https://forum.opensearch.org/t/shards-appear-to-have-negative-size-and-block-listing-them/28288)
**Author:** [@Camusensei](https://forum.opensearch.org/u/Camusensei)\ **Replies:** 4\ **Last updated:** [October 14, 2026, 10:38am UTC](https://forum.opensearch.org/t/shards-appear-to-have-negative-size-and-block-listing-them/28288 "2026-10-14T10:38:11Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.8.0 Describe the issue: Some shards appear to report a negative size. It’s impossible to list the shards because of this. Configuration: Read/write separa… --- ## [Reindexing the same index again is giving different counts for neural search](https://forum.opensearch.org/t/reindexing-the-same-index-again-is-giving-different-counts-for-neural-search/28316)
**Author:** [@tejashu](https://forum.opensearch.org/u/tejashu)\ **Replies:** 9\ **Last updated:** [October 14, 2026, 7:59am UTC](https://forum.opensearch.org/t/reindexing-the-same-index-again-is-giving-different-counts-for-neural-search/28316 "2026-10-14T07:59:15Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): OpenSearch 3.2.0 Describe the issue: If we reindex a document with vector fields with no change in data or the embedding model. Then use same search query… --- ## [OpenSearch 2.19&3.8 Remote-backed storage(S3 compatible storage) error with x-amz-trailer](https://forum.opensearch.org/t/opensearch-2-19-3-8-remote-backed-storage-s3-compatible-storage-error-with-x-amz-trailer/28331)
**Author:** [@lnanhao](https://forum.opensearch.org/u/lnanhao)\ **Replies:** 1\ **Last updated:** [October 13, 2026, 2:37pm UTC](https://forum.opensearch.org/t/opensearch-2-19-3-8-remote-backed-storage-s3-compatible-storage-error-with-x-amz-trailer/28331 "2026-10-13T14:37:56Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser):OpenSearch 2.19.6 and OpenSearch 3.8.0 Describe the issue: I have a Dell PowerScale storage, which has a huge storage capacity and can provide S3 compatible s… --- ## [ISM policy not applying to index](https://forum.opensearch.org/t/ism-policy-not-applying-to-index/28312)
**Author:** [@GuyS](https://forum.opensearch.org/u/GuyS)\ **Replies:** 3\ **Last updated:** [October 6, 2026, 12:25pm UTC](https://forum.opensearch.org/t/ism-policy-not-applying-to-index/28312 "2026-10-06T12:25:08Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser):3.7 Describe the issue:ISM Policy is not being applied to data stream Configuration: { "\_id": "insight2", "\_version": 1, "\_seq\_no": 180323, "\_primar… --- ## [Alerting / Monitors](https://forum.opensearch.org/t/alerting-monitors/28286)
**Author:** [@muraliv](https://forum.opensearch.org/u/muraliv)\ **Replies:** 23\ **Last updated:** [September 30, 2026, 8:12pm UTC](https://forum.opensearch.org/t/alerting-monitors/28286 "2026-09-30T20:12:39Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.8 Describe the issue: Members sharing at least one common backend role are not able to see the alerts or monitor definition. When I look at the monitor d… --- ## [Security Analytics alerts missing after upgrading to OpenSearch 3.7.0 / Only shows single detector alerts](https://forum.opensearch.org/t/security-analytics-alerts-missing-after-upgrading-to-opensearch-3-7-0-only-shows-single-detector-alerts/28160)
**Author:** [@Magelan](https://forum.opensearch.org/u/Magelan)\ **Replies:** 1\ **Last updated:** [September 30, 2026, 12:55pm UTC](https://forum.opensearch.org/t/security-analytics-alerts-missing-after-upgrading-to-opensearch-3-7-0-only-shows-single-detector-alerts/28160 "2026-09-30T12:55:22Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.7 Describe the issue: Hi everyone, I recently upgraded our environment to OpenSearch 3.7.0 and I am running into a critical issue with Security Analytics. … --- ## [Opensearch startup errors that disappear over time](https://forum.opensearch.org/t/opensearch-startup-errors-that-disappear-over-time/28211)
**Author:** [@Ruslan1](https://forum.opensearch.org/u/Ruslan1)\ **Replies:** 25\ **Last updated:** [September 29, 2026, 6:30pm UTC](https://forum.opensearch.org/t/opensearch-startup-errors-that-disappear-over-time/28211 "2026-09-29T18:30:07Z")
Good day ! I have a problem with my OpenSearch setup using Docker Compose. I have the following configuration in my \`docker-compose.yml\` file: services: opensearch: image: opensearch:3.7.0 container\_name: o… --- ## [Maintenance Mode](https://forum.opensearch.org/t/maintenance-mode/28251)
**Author:** [@ThePinkOne](https://forum.opensearch.org/u/ThePinkOne)\ **Replies:** 4\ **Last updated:** [September 17, 2026, 8:38am UTC](https://forum.opensearch.org/t/maintenance-mode/28251 "2026-09-17T08:38:03Z")
Versions OpenSearch 3.7.0 Describe the issue: Hello everyone, I’m running OpenSearch in a container and not (yet) as a cluster. The logs are sent from the hosts to OpenSearch via Fluent Bit. At the moment, the entire … --- ## [Remote state fails to write because of a wrong generated path](https://forum.opensearch.org/t/remote-state-fails-to-write-because-of-a-wrong-generated-path/28249)
**Author:** [@Camusensei](https://forum.opensearch.org/u/Camusensei)\ **Replies:** 7\ **Last updated:** [August 26, 2026, 1:09pm UTC](https://forum.opensearch.org/t/remote-state-fails-to-write-because-of-a-wrong-generated-path/28249 "2026-08-26T13:09:43Z")
Versions (OpenSearch): 3.6.0 and 3.7.0 Describe the issue: Enabling remote store (minio) leads to state index metadata failing to get written because the path is incorrectly constructed Instead of sending the files to: … --- ## [Restoring indices from snapshot with rename\_replacement results in unexpected index name suffix](https://forum.opensearch.org/t/restoring-indices-from-snapshot-with-rename-replacement-results-in-unexpected-index-name-suffix/13429)
**Author:** [@smlx](https://forum.opensearch.org/u/smlx)\ **Replies:** 9\ **Last updated:** [August 20, 2026, 2:12pm UTC](https://forum.opensearch.org/t/restoring-indices-from-snapshot-with-rename-replacement-results-in-unexpected-index-name-suffix/13429 "2026-08-20T14:12:07Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): v 1.3.2 Describe the issue: When I restore an index and use the rename\_replacement option I’m getting an unexpected suffix on the index name. Example rest… --- ## [PKIX path building failed when trying to connect Opensearch to minio with https](https://forum.opensearch.org/t/pkix-path-building-failed-when-trying-to-connect-opensearch-to-minio-with-https/27542)
**Author:** [@yashg](https://forum.opensearch.org/u/yashg)\ **Replies:** 10\ **Last updated:** [August 10, 2026, 1:19pm UTC](https://forum.opensearch.org/t/pkix-path-building-failed-when-trying-to-connect-opensearch-to-minio-with-https/27542 "2026-08-10T13:19:01Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): OS version 3.3.2, dashboard: 3.3.0 Describe the issue: While trying to connect minio (on https), following error occurs: PKIX path building failed: sun.secur… --- ## [\_update\_by\_query returns version\_conflict\_engine\_exception with single request](https://forum.opensearch.org/t/update-by-query-returns-version-conflict-engine-exception-with-single-request/28230)
**Author:** [@Smoking\_Machine](https://forum.opensearch.org/u/Smoking_Machine)\ **Replies:** 3\ **Last updated:** [August 6, 2026, 1:09pm UTC](https://forum.opensearch.org/t/update-by-query-returns-version-conflict-engine-exception-with-single-request/28230 "2026-08-06T13:09:04Z")
Versions: 3.7.0 Describe the issue: Hello folks! Run local cluster using the sample docker-compose from docs Docker | OpenSearch Documentation Load data that exceeds the configured memory limit, for example, а 1Gb in… --- ## [No pod logs and failing healthcheck with dashboards helm chart](https://forum.opensearch.org/t/no-pod-logs-and-failing-healthcheck-with-dashboards-helm-chart/28226)
**Author:** [@mkstephenson](https://forum.opensearch.org/u/mkstephenson)\ **Replies:** 3\ **Last updated:** [July 30, 2026, 11:41am UTC](https://forum.opensearch.org/t/no-pod-logs-and-failing-healthcheck-with-dashboards-helm-chart/28226 "2026-07-30T11:41:30Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): Opensearch Dashboards Helm Chart 3.7.0 Describe the issue: When I install a vanilla helm chart (no extra configuration is needed for me to run into this issu… --- ## [Warm node space](https://forum.opensearch.org/t/warm-node-space/28197)
**Author:** [@GuyS](https://forum.opensearch.org/u/GuyS)\ **Replies:** 8\ **Last updated:** [July 29, 2026, 4:51pm UTC](https://forum.opensearch.org/t/warm-node-space/28197 "2026-07-29T16:51:14Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser):3.7 Describe the issue:warm nodes loosing space Configuration: locally hosted Relevant Logs or Screenshots: smallwog@M6GSTIN344STCL \\~ % curl -k -"https://… --- ## [Cross Cluster Search connection imbalance](https://forum.opensearch.org/t/cross-cluster-search-connection-imbalance/28219)
**Author:** [@briendi](https://forum.opensearch.org/u/briendi)\ **Replies:** 2\ **Last updated:** [July 24, 2026, 7:21pm UTC](https://forum.opensearch.org/t/cross-cluster-search-connection-imbalance/28219 "2026-07-24T19:21:21Z")
Versions: Opensearch 1,2,3.x Describe the issue: Connections from CCS nodes to remote nodes become imbalanced over time, leading to performance problems. Configuration: We have a 20 node CCS cluster connected to multip… --- ## [Duplicate labels in TSVB since 3.5 upgrade](https://forum.opensearch.org/t/duplicate-labels-in-tsvb-since-3-5-upgrade/28205)
**Author:** [@Cecile](https://forum.opensearch.org/u/Cecile)\ **Replies:** 1\ **Last updated:** [July 21, 2026, 6:03pm UTC](https://forum.opensearch.org/t/duplicate-labels-in-tsvb-since-3-5-upgrade/28205 "2026-07-21T18:03:27Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): Using AWS OpenSearch : Version Info : OpenSearch 2.19 Service software version : OpenSearch\_2\_19\_R20260626 (latest) Opensearch Dashboard : 3.5 Describe t… --- ## [OpenSearch 3.7.0 fails to start](https://forum.opensearch.org/t/opensearch-3-7-0-fails-to-start/28207)
**Author:** [@User26](https://forum.opensearch.org/u/User26)\ **Replies:** 2\ **Last updated:** [July 20, 2026, 4:51pm UTC](https://forum.opensearch.org/t/opensearch-3-7-0-fails-to-start/28207 "2026-07-20T16:51:09Z")
OpenSearch 3.7.0 fails to start. I have Almalinux 10 installed. I needed OpenSearch for magento 2. Describe the issue: When run the command: sudo systemctl start opensearch and you will see: Job for opensearch.service … --- ## [OpenSearch Does Not Recognize Existing Data After Azure Container App Revision Creation Description](https://forum.opensearch.org/t/opensearch-does-not-recognize-existing-data-after-azure-container-app-revision-creation-description/28172)
**Author:** [@arul](https://forum.opensearch.org/u/arul)\ **Replies:** 2\ **Last updated:** [July 16, 2026, 10:02am UTC](https://forum.opensearch.org/t/opensearch-does-not-recognize-existing-data-after-azure-container-app-revision-creation-description/28172 "2026-07-16T10:02:33Z")
Image: opensearch-with-ingest-attachment:2.13.0 When a new Azure Container App revision is created, OpenSearch does not recognize the existing data stored in the mounted Azure File Share, even though: The Azure File S… --- ## [ISM Policy and Searching restored indices](https://forum.opensearch.org/t/ism-policy-and-searching-restored-indices/28036)
**Author:** [@muraliv](https://forum.opensearch.org/u/muraliv)\ **Replies:** 5\ **Last updated:** [July 6, 2026, 11:57am UTC](https://forum.opensearch.org/t/ism-policy-and-searching-restored-indices/28036 "2026-07-06T11:57:28Z")
Hi there, I have an ISM policy that takes a snapshot and restores the index using the convert-remote-to-index action. Here is the complete ISM policy PUT \_plugins/\_ism/policies/vz-tsgi-hvuv-osdev-30m-ism-policy { "p… --- ## [Nodes do not form a cluster](https://forum.opensearch.org/t/nodes-do-not-form-a-cluster/28167)
**Author:** [@ivkrlv](https://forum.opensearch.org/u/ivkrlv)\ **Replies:** 1\ **Last updated:** [June 29, 2026, 7:10am UTC](https://forum.opensearch.org/t/nodes-do-not-form-a-cluster/28167 "2026-06-29T07:10:37Z")
Versions (opensearch 3.4.0/Server OS: Windows 2019/Browser: No browser): Describe the issue Please help me understand why my nodes aren’t forming a cluster. OpenSearch 3.4.0 is installed on two Windows nodes. Ports 9… --- ## [Question over TLS transport configs as relates to LDAP authc](https://forum.opensearch.org/t/question-over-tls-transport-configs-as-relates-to-ldap-authc/28152)
**Author:** [@subgenius](https://forum.opensearch.org/u/subgenius)\ **Replies:** 3\ **Last updated:** [June 25, 2026, 6:46pm UTC](https://forum.opensearch.org/t/question-over-tls-transport-configs-as-relates-to-ldap-authc/28152 "2026-06-25T18:46:45Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): Describe the issue:Empty file path for plugins.security.ssl.transport.truststore\_filepath Configuration: Active Directory Authc Relevant Logs or Screenshot… --- ## [Acknowledge alert times out](https://forum.opensearch.org/t/acknowledge-alert-times-out/18952)
**Author:** [@CarolynR](https://forum.opensearch.org/u/CarolynR)\ **Replies:** 3\ **Last updated:** [June 24, 2026, 4:29pm UTC](https://forum.opensearch.org/t/acknowledge-alert-times-out/18952 "2026-06-24T16:29:12Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): Opensearch 2.11.1 on RHEL 9 any browser Describe the issue: I am running Opensearch inside a docker container with security turned on through the security … --- ## [How to scure and authenticate opensearch-client](https://forum.opensearch.org/t/how-to-scure-and-authenticate-opensearch-client/28137)
**Author:** [@abdul](https://forum.opensearch.org/u/abdul)\ **Replies:** 3\ **Last updated:** [June 18, 2026, 8:57am UTC](https://forum.opensearch.org/t/how-to-scure-and-authenticate-opensearch-client/28137 "2026-06-18T08:57:35Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.2.1 Describe the issue: how to scure and authenticate opensearch-client Configuration: Relevant Logs or Screenshots: --- ## [Index state management policy not working after upgrade to 3.6.0](https://forum.opensearch.org/t/index-state-management-policy-not-working-after-upgrade-to-3-6-0/28117)
**Author:** [@rofr\_dd](https://forum.opensearch.org/u/rofr_dd)\ **Replies:** 2\ **Last updated:** [June 17, 2026, 7:51am UTC](https://forum.opensearch.org/t/index-state-management-policy-not-working-after-upgrade-to-3-6-0/28117 "2026-06-17T07:51:06Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.6.0 (Upgraded from 1.3 → 2.19 → 3.6.0) Describe the issue: After last upgrade 2.19 → 3.6 we noted that our ISM policy is not working anymore. We are shif… --- ## [Getting Tooltip formatter error for Horizontal/Vertical Bar Chart Visualization](https://forum.opensearch.org/t/getting-tooltip-formatter-error-for-horizontal-vertical-bar-chart-visualization/22824)
**Author:** [@tejashu](https://forum.opensearch.org/u/tejashu)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 1:54pm UTC](https://forum.opensearch.org/t/getting-tooltip-formatter-error-for-horizontal-vertical-bar-chart-visualization/22824 "2026-06-15T13:54:33Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): OpenSearch-2.18 OpenSearch Dashboards -2.18 Mac OS Firefox browser Describe the issue: I am seeing a tooltip formatter error in the console of firefox … --- ## [Snapshot Policy UI Shows "Include Cluster State = Off" but Snapshots Are Created with Cluster State Enabled](https://forum.opensearch.org/t/snapshot-policy-ui-shows-include-cluster-state-off-but-snapshots-are-created-with-cluster-state-enabled/28116)
**Author:** [@Jijo.john](https://forum.opensearch.org/u/Jijo.john)\ **Replies:** 3\ **Last updated:** [June 9, 2026, 12:34pm UTC](https://forum.opensearch.org/t/snapshot-policy-ui-shows-include-cluster-state-off-but-snapshots-are-created-with-cluster-state-enabled/28116 "2026-06-09T12:34:12Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.6.0 Describe the issue: I observed a discrepancy between the Snapshot Management UI and the actual snapshot configuration being used during snapshot execu… --- ## [opensearch.requestHeadersAllowlist: \[ authorization,securitytenant \]](https://forum.opensearch.org/t/opensearch-requestheadersallowlist-authorization-securitytenant/28122)
**Author:** [@alishah140090](https://forum.opensearch.org/u/alishah140090)\ **Replies:** 1\ **Last updated:** [June 9, 2026, 10:51am UTC](https://forum.opensearch.org/t/opensearch-requestheadersallowlist-authorization-securitytenant/28122 "2026-06-09T10:51:08Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): opensearch.requestHeadersAllowlist: \[ authorization,securitytenant \] Describe the issue: Configuration: Relevant Logs or Screenshots: --- ## [Azure SSO with openid not working OpenSearch version 3.6.0](https://forum.opensearch.org/t/azure-sso-with-openid-not-working-opensearch-version-3-6-0/28087)
**Author:** [@Jijo.john](https://forum.opensearch.org/u/Jijo.john)\ **Replies:** 5\ **Last updated:** [June 1, 2026, 6:19am UTC](https://forum.opensearch.org/t/azure-sso-with-openid-not-working-opensearch-version-3-6-0/28087 "2026-06-01T06:19:53Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): 3.6.0 (dashboard & OpenSearch) Describe the issue: We integrated our OpenSearch 3.6.0 version with azure sso using openid, however we are getting this when w… --- ## [Having problems with ISM policies not being applied to the backing indices of datastreams](https://forum.opensearch.org/t/having-problems-with-ism-policies-not-being-applied-to-the-backing-indices-of-datastreams/28091)
**Author:** [@CRRemacle](https://forum.opensearch.org/u/CRRemacle)\ **Replies:** 1\ **Last updated:** [May 28, 2026, 8:53am UTC](https://forum.opensearch.org/t/having-problems-with-ism-policies-not-being-applied-to-the-backing-indices-of-datastreams/28091 "2026-05-28T08:53:46Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): Opensearch 2.19 Describe the issue: When an ISM policy exists and associated with a datastream index template, the newly created backing indices are not be… --- ## [\[writer\_uuid\] issue on Restore from Elasticsearch snapshot to OpenSearch](https://forum.opensearch.org/t/writer-uuid-issue-on-restore-from-elasticsearch-snapshot-to-opensearch/27934)
**Author:** [@Lion](https://forum.opensearch.org/u/Lion)\ **Replies:** 6\ **Last updated:** [May 26, 2026, 9:23am UTC](https://forum.opensearch.org/t/writer-uuid-issue-on-restore-from-elasticsearch-snapshot-to-opensearch/27934 "2026-05-26T09:23:44Z")
Versions (relevant - OpenSearch/Dashboard/Server OS/Browser): Elasticsearch version: 7.17.12 OpenSearch version : 2.17.0 Describe the issue: Restore from Elasticsearch snapshot to OpenSearch face OpenSearchParseExcept… [Next page](https://forum.opensearch.org/tag/troubleshoot/11.md?match_all_tags=true&page=1&tags%5B%5D=troubleshoot)