Hi, I´m trying to send email on notifications. I´ve configured an smtp sender, but got “Request Timeout after 30000ms” on “send test message”. I can see opensearch connecting to my SMTP server, but while performing SSL/TLS handshake, timeout. Nothing else in my logs, either opensearch, neither smtp…

Hi @ruria - I’m not familiar off the top of my head with the guts of the email notifications, but I do recall something about having to put your user authentication credentials in the Opensearch keystore. Give this page a whirl and let me know if the steps there help you out at all: Mon…

Hi @nateynate was facing a similar issue but configured the keystore like you said. But now i am getting another error which i posted here but no response. Do you have any idea why could this be happening? Thanks Harshit

Thank you for your response! I´ve been trying this solution but doesn´t work for me. I´ve managed to create keystore (opensearch-keystore create) an added username and password. It seems to work, reloading setting gets successful response (I´m not using password for keystore) Trying send test mess…

which verision of the opensearch you are using? @ruria

Hi @ruria - do you happen to have access to the SMTP server handling your mail transmission? I’m wondering if some logs there might be helpful.

Opensearch logs this: [2022-08-03T11:22:12,065][INFO ][o.o.n.c.c.DestinationSmtpClient] [node-1] EmailException javax.mail.MessagingException: Could not connect to SMTP host: mail.zzircon.com, port: 465, response: -1 [2022-08-03T11:22:12,066][INFO ][o.o.n.s.SendMessageActionHelper] [node-1] notifi…

Another silly question that might help, but does your node have access to the internet? This looks like it can’t even get to the outside world.

Yes, it has. I can see connection coming in email server, but at TLS handshake phase, time out!

Hi , has your issue been resolved, Im still facing the exact issue and i have set user name & pwd as well. Timeout after 300000 s

SMTP sender Timeout while TLS handshake

Plugins Alerting

ruria May 22, 2023, 10:03am 13

No, it hasn´t. We had to discard OpenSearch.

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SMTP sender Timeout while TLS handshake

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