# Problem when downloading Reports **URL:** \ **Category:** Reporting Plugin\ **Created:** [December 25, 2020, 8:17am UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478 "2020-12-25T08:17:34Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![HeiDri](https://avatars.discourse-cdn.com/v4/letter/h/7ba0ec/32.png) [@HeiDri](https://forum.opensearch.org/u/HeiDri)\ **Post date:** [December 25, 2020, 8:17am UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478/1 "2020-12-25T08:17:34Z")
Hi guys , i recently downloaded the latest reporting and security plugins verison of OD (1.12.0) and i installed on ELK 7.10.0 and everything is okay except for the part of downloading a report from kibana. i’m using the admin user which have access to everything , but still it generates error when i click on download (PNG or PDF) Any idea what’s wrong ? ---
**Author:** ![CyberGod](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.opensearch.org/cybergod/32/617_2.png) [@CyberGod](https://forum.opensearch.org/u/CyberGod)\ **Post date:** [February 3, 2021, 6:30pm UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478/2 "2021-02-03T18:30:49Z")
can you share the error log with us? ---
**Author:** ![HeiDri](https://avatars.discourse-cdn.com/v4/letter/h/7ba0ec/32.png) [@HeiDri](https://forum.opensearch.org/u/HeiDri)\ **Post date:** [February 5, 2021, 11:22am UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478/3 "2021-02-05T11:22:11Z")
this is the log : > log [11:16:36.846] [error][opendistroReportsKibana][plugins] Error: Failed to launch chrome! spawn C:\Elastic\kibana-7.10.0\kibana-7.10.0\plugins\opendistroReportsKibana\server\routes\utils/…/…/…/.chromium/headless\_shell ENOENT > TROUBLESHOOTING: [https://github.com/GoogleChrome/puppeteer/blob/master/docs/troubleshooting.md](https://github.com/GoogleChrome/puppeteer/blob/master/docs/troubleshooting.md) > at onClose (C:\Elastic\kibana-7.10.0\kibana-7.10.0\plugins\opendistroReportsKibana\node\_modules\puppeteer-core\lib\Launcher.js:348:14) > at ChildProcess.helper.addEventListener.error (C:\Elastic\kibana-7.10.0\kibana-7.10.0\plugins\opendistroReportsKibana\node\_modules\puppeteer-core\lib\Launcher.js:339:64) > at ChildProcess.emit (events.js:198:13) > at Process.ChildProcess.\_handle.onexit (internal/child\_process.js:246:12) > at onErrorNT (internal/child\_process.js:415:16) > at process.\_tickCallback (internal/process/next\_tick.js:63:19) > error [11:16:36.794] Error: Internal Server Error > at HapiResponseAdapter.toError (C:\Elastic\kibana-7.10.0\kibana-7.10.0\src\core\server\http\router\response\_adapter.js:132:19) > at HapiResponseAdapter.toHapiResponse (C:\Elastic\kibana-7.10.0\kibana-7.10.0\src\core\server\http\router\response\_adapter.js:86:19) > at HapiResponseAdapter.handle (C:\Elastic\kibana-7.10.0\kibana-7.10.0\src\core\server\http\router\response\_adapter.js:81:17) > at Router.handle (C:\Elastic\kibana-7.10.0\kibana-7.10.0\src\core\server\http\router\router.js:164:34) > at process.\_tickCallback (internal/process/next\_tick.js:68:7) am i doing something wrong ? ---
**Author:** ![CyberGod](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.opensearch.org/cybergod/32/617_2.png) [@CyberGod](https://forum.opensearch.org/u/CyberGod)\ **Post date:** [February 5, 2021, 5:55pm UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478/4 "2021-02-05T17:55:52Z")
It seems duplicate with this one, please refer to [Reporting\_Plugin error when generating reports - #5 by CyberGod](https://forum.opensearch.org/t/reporting-plugin-error-when-generating-reports/4609/5) ---
**Author:** ![blason](https://avatars.discourse-cdn.com/v4/letter/b/e68b1a/32.png) [@blason](https://forum.opensearch.org/u/blason)\ **Post date:** [February 15, 2021, 5:55pm UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478/5 "2021-02-15T17:55:49Z")
Well there is a tweak and use server.host as 0.0.0.0 and it should allow you to download the reports ---
**Author:** ![dilipchiru](https://avatars.discourse-cdn.com/v4/letter/d/7ea924/32.png) [@dilipchiru](https://forum.opensearch.org/u/dilipchiru)\ **Post date:** [March 17, 2021, 5:39am UTC](https://forum.opensearch.org/t/problem-when-downloading-reports/4478/6 "2021-03-17T05:39:06Z")
Hi team, On the Reporting we are seeing limited number of dashboards on the list to download is there anyways or enhancement is going on it ?? . I have more than 50 Dashboards, but when I see on the report I can see only 10 Dashboards in the report. Please give me the information to get it Thanks DILIP B K