# Opensearch dashboards logging screen on the browser throwing "missing role" error **URL:** \ **Category:** Security\ **Created:** [October 1, 2023, 2:01am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092 "2023-10-01T02:01:16Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![geetha](https://avatars.discourse-cdn.com/v4/letter/g/f08c70/32.png) [@geetha](https://forum.opensearch.org/u/geetha)\ **Post date:** [October 1, 2023, 2:01am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/1 "2023-10-01T02:01:16Z")
**Versions** 1.3.10 Opensearch dashboards logging screen on the browser throwing “missing role” error. Using self signed certs. created user and role as predefined all\_access role and mapped role with user. **Describe the issue** : **Configuration** : **Relevant Logs or Screenshots** : ---
**Author:** ![geetha](https://avatars.discourse-cdn.com/v4/letter/g/f08c70/32.png) [@geetha](https://forum.opensearch.org/u/geetha)\ **Post date:** [October 1, 2023, 2:04am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/2 "2023-10-01T02:04:17Z")
created users, roles, and rolemapping through Rest API ---
**Author:** ![japeloig](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@japeloig](https://forum.opensearch.org/u/japeloig)\ **Post date:** [October 4, 2023, 9:43am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/3 "2023-10-04T09:43:52Z")
The issue must be in the creation or the logging. Provide these commands for anyone to help. ---
**Author:** ![pablo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.opensearch.org/pablo/32/10363_2.png) [@pablo](https://forum.opensearch.org/u/pablo)\ **Post date:** [October 4, 2023, 9:32pm UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/4 "2023-10-04T21:32:24Z")
@geetha Please backup your configuration with securityadmin.sh script and share roles.yml, roles\_mapping.yml and config.yml files. > **[Applying changes to configuration files](https://opensearch.org/docs/latest/security/configuration/security-admin/#backup-restore-and-migrate)** > > Applying changes to configuration files ---
**Author:** ![muraliv](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@muraliv](https://forum.opensearch.org/u/muraliv)\ **Post date:** [May 4, 2026, 11:00am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/5 "2026-05-04T11:00:17Z")
Is this issue resolved? We are seeing similar error and the issue is not reported by all users, only certain users are getting this error. We are running opensearch 3.6 ---
**Author:** ![pablo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.opensearch.org/pablo/32/10363_2.png) [@pablo](https://forum.opensearch.org/u/pablo)\ **Post date:** [May 5, 2026, 5:12am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/6 "2026-05-05T05:12:40Z")
@muraliv How many roles per user do you have? Does it happen also for users who have one or two roles assigned? What type of authentication do you use? ---
**Author:** ![muraliv](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@muraliv](https://forum.opensearch.org/u/muraliv)\ **Post date:** [May 5, 2026, 10:28am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/7 "2026-05-05T10:28:05Z")
@pablo - I have only one role, all\_access. I do have users with similar role mapping and they are not having any issues. If I map my domain account to all\_access reserved role, I am not having any issues. ---
**Author:** ![pablo](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.opensearch.org/pablo/32/10363_2.png) [@pablo](https://forum.opensearch.org/u/pablo)\ **Post date:** [May 5, 2026, 11:17am UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/8 "2026-05-05T11:17:30Z")
@muraliv Could you open a new thread and share config.yml and opensearch\_dashboards.yml files? Also, please share the authinfo of the user who has the issue and the working one. ---
**Author:** ![muraliv](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@muraliv](https://forum.opensearch.org/u/muraliv)\ **Post date:** [May 5, 2026, 12:53pm UTC](https://forum.opensearch.org/t/opensearch-dashboards-logging-screen-on-the-browser-throwing-missing-role-error/16092/9 "2026-05-05T12:53:01Z")
@pablo - Sure, will do. Thanks