# Opendistro Kibana 6.7.1 unable to create custom webhook alert to servicenow enpoint url

**URL:** <https://forum.opensearch.org/t/opendistro-kibana-6-7-1-unable-to-create-custom-webhook-alert-to-servicenow-enpoint-url/8209>\
**Category:** Open Source Elasticsearch and Kibana\
**Tags:** configure\
**Created:** [January 5, 2022, 4:06pm UTC](https://forum.opensearch.org/t/opendistro-kibana-6-7-1-unable-to-create-custom-webhook-alert-to-servicenow-enpoint-url/8209 "2022-01-05T16:06:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Manchou](https://avatars.discourse-cdn.com/v4/letter/m/c57346/32.png) [@Manchou](https://forum.opensearch.org/u/Manchou)\
**Post date:** [January 5, 2022, 4:06pm UTC](https://forum.opensearch.org/t/opendistro-kibana-6-7-1-unable-to-create-custom-webhook-alert-to-servicenow-enpoint-url/8209/1 "2022-01-05T16:06:20Z")

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Hi Team,

Im pretty new to ELK

We have our opendistro instance running on SAP cloud. We are trying to create few monitors for cron job failure. The destination is set to custom webhook\>ServiceNow endpoint url ([https://xxx/servicenow/create/incident](https://xxx/servicenow/create/incident)) directly.

However we are not sure what payload of format to be used in the body of the alert.  
Tried the below and gave a test message however no go

 ![image](https://us1.discourse-cdn.com/flex019/uploads/mauve_hedgehog/original/2X/d/d51abba5b11c12ae026f269c70f13083869b320f.png)

Any suggestions on this situation or any example on sending kibana alerts directly to service now

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**Author:** ![Manchou](https://avatars.discourse-cdn.com/v4/letter/m/c57346/32.png) [@Manchou](https://forum.opensearch.org/u/Manchou)\
**Post date:** [January 21, 2022, 1:29pm UTC](https://forum.opensearch.org/t/opendistro-kibana-6-7-1-unable-to-create-custom-webhook-alert-to-servicenow-enpoint-url/8209/2 "2022-01-21T13:29:43Z")

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Still waiting for the reply